How to maximize accessibility without sacrificing productivity

When Stephanie Harvey set out to open a new real estate business in Orange City, Florida, she started with a staff of high-level “top producer” agents and very high expectations. But she was also pragmatic. She knew that success in the highly competitive real estate market would not come easy.

 

Experience taught her two things: Up-to-date information is vital. And every second counts. To properly serve their clients, her 15 agents need to cover multiple counties on Florida’s Central Atlantic coast. They have to know exactly what properties are on the market, how long they’ve been there and what they’re selling for. Most importantly, they have to be accessible the instant a client decides to buy.

 

After viewing an online demo of EMBARQ® Smart IP^SM, she knew she was onto a solution that had real potential. That’s when she called EMBARQ.

EMBARQ® Smart IP^SM allows agents to be in two places at once.

It didn’t take long for Stephanie Harvey’s team to realize the benefits of EMBARQ® Smart IP^SM. One of the key features is Simultaneous Ring, which enables agents to give clients just one phone number, but answer calls from either their wireless or office phone. They feel like they can be in two places at once. And when time is of the essence, the ability to speak directly to a client instead of retrieving a message has proven valuable time and again.

 

Another vital feature is reliable, consistent high-speed Internet access, which gives agents and their clients access to vast amounts of crucial online information, including property details, virtual tours and pricing history. In addition, local and long distance voice service and a wide variety of call management features have also made the workday a little easier and a lot more productive for Exclusive Realty Specialists.